Terms and Conditions

ABOUT US

Haynes of Challow Ltd is registered in England and Wales, company number 00999722. Our VAT number is 199 4806 05.

Our address is Haynes of Challow Ltd, Roadside Farm, East Challow, Wantage, Oxfordshire OX12 9TB.

FULFILLMENT POLICY

When an order is placed on this website, you will receive an email confirmation, followed by an email notification when your order is ready for collection. We aim for orders to be available within an hour of ordering. Please have your order number handy for reference. Please refer to your email and/or to this website for collection days/times. We strive to ensure the website is kept up to date to reflect current stock levels. 

CANCELLATION POLICY

If we cannot fulfill your order for any reason we will refund you via the card you originally used. If you have any queries about any product you have purchased from us, or wish to return the item, please contact us on 01235 763839 and we will arrange this.

RESTRICTED PRODUCTS

If you purchase any item that is restricted (ie, for sale only to those over the age of 18) we will ask you to show a form of identification (passport or driving licence) to prove your date of birth before you collect the item from us. If you are unable to do this we will cancel and refund the purchase.

TERMS AND CONDITIONS UPDATES

We reserve the right to modify our Terms & Conditions at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to our policies, we will notify you here that it has been updated. 

 

 

QUESTIONS

Please contact us at:

Haynes of Challow Ltd

Roadside Farm

East Challow

Wantage

Oxfordshire

OX12 9TB

Telephone: 01235 763839

LAST UPDATED 20.05.2020

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